FAQs

  • All products are listed and sold in USD.

    We accept most major credit and debit cards, as well as PayPal and Stripe.

    All transactions are processed through trusted third party processors and no payment information is stored on our servers.

  • Yes. If you need help it’s best to start by visiting our Sizing Guide for more detailed information.

    If you have any further sizing questions, you may contact us before ordering. We can provide more specific details and personalized recommendations to ensure the right fit.

  • Minor variations in colour tone or texture may occur due to the nature of online photography and natural fibers and handcrafted production. These differences are considered part of the authenticity and unique character of each individual piece.

  • Delivery times depend on your location. Orders within Peru arrive the fastest. Orders going to the United States and Canada may ship from our warehouse locations to reduce delivery time. International orders ship from Peru with tracking provided. You will receive updates as soon as your package has been processed. As a general rule, all orders are fulfilled and delivered within 6 weeks, and if this timeframe cannot be met we will let you know immediately.

  • Customs requirements vary by country.

    Unless clearly stated otherwise, orders in Peru, Canada, the U.S, the U.K, and most countries in the E.U are shipped with D.D.P. This means that all customs and handling fees for these countries are paid at checkout on this website.

    In other countries, local authorities may request taxes upon delivery, so you can contact us to make a special order in which case we will provide accurate documentation to support smooth clearance. If you need guidance for your country, feel free to contact us.

  • Visit our Shipping and Returns page to access all the information you will need.

    If you have any other questions, contact us by email at: inforgkw@gmail.com

  • Orders may be cancelled within twenty four (24) hours of purchase.

    Because preparation and processing begin immediately, cancellations requested after this window cannot be guaranteed. Once shipped, the order will fall under our Return Policy.

  • We do not offer exchanges. If you wish to receive a different item, you may request a Return within the allowed timeframe of 14 days, and place a new separate order for the other item.

  • Yes. We work directly with artisan groups and small scale producers who follow fair labor standards. Our goal is to ensure ethical production, dignified working conditions, and long term economic support for local communities.

  • Each of our collections comes from different artisans from around the world. The 2025 garments and accessories are crafted in Peru by skilled artisans using ethically sourced natural fibers. For this line, we have partnered with fair trade producers who respect traditional techniques and sustainable practices. Every item reflects the beauty and heritage of Peruvian craftsmanship.

  • We specialize in organic and natural fibers, primarily baby alpaca, wools, cotton, silk and linen. We avoid synthetic blends whenever possible to maintain quality, softness, breathability, and environmental responsibility.

  • Yes.

    We prioritize eco conscious materials whenever possible, including recyclable, compostable and minimal packaging. Our goal is to protect your garments while reducing environmental impact.

  • Yes, we also do costum bulk orders if you want unique pieces make for you or your brand.

    If you have an idea of a design you want to have made, please send us an email to discuss the options.

    Wholesale and bulk inquiries are reviewed on a case by case basis. If you are a costumer, retailer or organization interested in carrying our products or have unique products made for you, please contact us with details about your store or project and we will be happy to discuss options.

    *Custom orders are produced in minimum quantities of 6 in addition to the samples that will need to be made.

  • We do not use traditional brand representatives, however, we are open to collaborating with Christian leaders, content creators, and ministers who share our values and lifestyle expression.

    If you believe your mission aligns with ours, we welcome you to reach out and introduce yourself.

  • Our private events are for our Ministry and School Members, and we are not currently accepting volunteers.

    If you wish to host your own event at the Monastery, you can email gardenoflightmonastery@gmail.com to speak to our Events Manager.

  • You can reach us at any time through our Contact Page or by email at inforgkw@gmail.com. We respond as quickly as possible and are here to assist with sizing, shipping questions, returns, or general inquiries.